At Weather for 2, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Introduction
Weather for 2 ("we," "us," or "our") operates the weatherfor2.com website and provides e-commerce and interior design services. This Privacy Policy applies to all information collected through our website, mobile applications, and any related services.
By using our services, you consent to the collection and use of your information as described in this policy. If you do not agree with our practices, please do not use our services.
2. Information We Collect
Information You Provide
We collect information you voluntarily provide, including:
- Account Information: Name, email address, phone number, password
- Profile Information: Profile picture, preferences, saved items
- Order Information: Shipping address, billing address, payment details
- Communication: Messages, reviews, feedback, support inquiries
- Consultation Requests: Project details, budget, design preferences
Information Collected Automatically
When you use our services, we automatically collect:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns, search queries
- Location Data: General location based on IP address
- Cookies: Session cookies, preference cookies, analytics cookies
Information from Third Parties
We may receive information from:
- Payment processors (transaction confirmations)
- Social media platforms (if you connect your accounts)
- Analytics providers (aggregated usage data)
- Marketing partners (advertising performance)
3. How We Use Your Information
We use your information for the following purposes:
Order Fulfillment
- Process and deliver your orders
- Send order confirmations and updates
- Handle returns and refunds
- Provide customer support
Account Management
- Create and manage your account
- Authenticate your identity
- Save your preferences and wishlist
- Track order history
Communication
- Respond to your inquiries
- Send promotional emails (with your consent)
- Notify you of important updates
- Request feedback and reviews
Service Improvement
- Analyze usage patterns and trends
- Improve our website and services
- Develop new features and products
- Personalize your experience
Security & Compliance
- Detect and prevent fraud
- Enforce our terms of service
- Comply with legal obligations
- Protect our rights and property
6. Data Security
We implement comprehensive security measures to protect your information:
- Encryption: SSL/TLS encryption for all data transmissions
- Secure Storage: Encrypted databases with access controls
- Payment Security: PCI-DSS compliant payment processing
- Access Control: Role-based access for employees
- Monitoring: Regular security audits and monitoring
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any breaches that may affect you.
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Account information is retained while your account is active. You may request deletion of your account and associated data at any time. Some information may be retained for legal compliance even after account deletion.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your data
- Objection: Object to certain processing activities
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, contact us at [email protected]. We will respond within 30 days. Some requests may require identity verification.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
If you believe a child has provided us with personal information, please contact us immediately at [email protected].
10. International Data Transfers
Your information may be transferred to and processed in countries other than Nigeria. These countries may have different data protection laws. When we transfer your data, we ensure appropriate safeguards are in place to protect your information.
By using our services, you consent to the transfer of your information to countries outside your country of residence.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our site
Your continued use of our services after any changes indicates your acceptance of the updated policy. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Privacy Team Email: [email protected]
- General Support: [email protected]
- Phone: +234 704 700 0640
- Address: Suite 25/26 Praise Plaza, Skido Bus Stop, Addo Road, Ajah, Lagos, Nigeria
For privacy-related complaints, you may also contact the Nigeria Data Protection Bureau (NDPB).